At Thornhill Smiles Dental, our friendly and experienced dental team is committed to providing a high standard of modern, compassionate dental care to every patient that enters our clinic. Our dental services and treatments are suitable for all ages, so the entire family is welcome!
Our Thornhill dentists and team want to ensure that patients are well informed about our dental services, treatments and policies. We encourage you to contact us at any time if you have any questions about our clinic.
At Thornhill Smiles Dental, we believe in the importance of getting to know our patients in order to provide quality, individualized care. We’ll first discuss your dental history along with anything else you feel we should know, and will begin your visit by performing an oral exam which will typically involve taking a series of digital X-rays to get a better visualization of your dental anatomy.
Next, we'll recommend any services that we think would be beneficial or necessary for a healthy smile. Our Thornhill dentists will always explain your options with you thoroughly, and are always happy to answer any questions you may have. You deserve to know as much as possible about your dental care
At Thornhill Smiles Dental, we want your experience to be as comfortable and positive as we can make it. That’s why we provide patients, particularly those who are nervous about their treatment, with a range of sedation dentistry options to help make their visit as relaxing and stress-free as possible.
We look forward to seeing you and your smile!
At Thornhill Smiles Dental we strive to render excellent dental care to all of our patients. When an appointment is scheduled, that time has been set aside for you. If that time is missed, it cannot be used to treat another patient.
Our policy is as follows: We require that you give our office at least 48 hours notice in the event that you need to reschedule or cancel your appointment. This allows for other patients to be scheduled into that appointment slot.
If you miss an appointment without contacting our office within the required time, this is considered a missed appointment. A fee of $75.00 will be charged to you; this fee cannot be billed to your insurance company and will be your direct responsibility.
No future appointments can be scheduled nor can records be transferred without the payment of this fee.
Additionally, if a patient is more than 20 minutes late without prior notice for a scheduled appointment, we will consider this a missed appointment and the $75.00 cancellation fee will be charged. If you have any questions regarding this policy, please let our staff know and we will be glad to clarify any questions you have. We thank you for your understanding.
Warmly,
Your dental team at Thornhill Smiles Dental